How GigBench Builds Trust Beyond Word of Mouth

The Gigbench Philosophy Building the Trusted Network: How Gigbench is Replacing "Word-of-Mouth"

At its core, Gigbench is not here to disrupt the conventional W-2 employment model. We are here to facilitate and responsibly embrace the massive, growing trend of freelance work in the engineering and architecture industries. We do this by focusing on two pillars designed to build immediate trust: Vetting and 360-Degree Reviews.

1. Vetting to Ensure Quality

The key to the platform is vetting. Our team checks the credentials, education, and background of every freelancer to ensure accuracy and qualification. We aim to replace the current word-of-mouth recommendation system with a scalable, trusted network.

2. Reviews to Enforce Accountability

Our thorough, two-way user review process builds trust where it matters most: project performance.

• Fairness and Accuracy: We encourage users to be fair, specific, and unemotional in their ratings. Unlike social platforms, a 5 or 6 out of 10 is considered a good, honest score.

• Risk Mitigation: The review system virtually eliminates the risk of a freelancer trying to "steal" a client. A freelancer knows that performing poorly or acting unethically will result in a poor review, which directly affects their future opportunities, and could lead to their removal from the platform.

The W-2 Testing Ground

For firms and freelancers, Gigbench can serve as a “testing ground.” If a firm and a freelancer enjoy working together on one or more successful projects, and decide they want to transition to a conventional full-time (W-2) relationship, Gigbench fully encourages this outcome. It's a risk-free way for both parties to test the professional relationship before making a long-term commitment.